Frequently Asked Questions



Do you deliver outside Hyderabad?
We currently only delivery in Hyderabad. We have plans to expand to other cities. We are working out a way to package biryani so that we can ship it to any location in India - we have not yet found a convenient way...If you have an idea please contact us.

Can I place an order even after 6 PM for same day delivery?
We may be able to make the delivery :) [Call us on our support number and we will confirm if it were possible].

I have liked the HyderabadiBiryanis.com Facebook page but never got any discount. Is it a scam?
For some users who have not authorized Facebook login, the discount coupon may not be generated due to an error on Facebook end. If you have liked our page and did not receive the discount please drop a line at liked-fb-page-no-discount@hyderabadibiryanis.com and our support team will send you a coupon ASAP.

I have liked the HyderabadiBiryanis.com Google+ page but never got any discount. Is it a scam?
For some users who have not authorized Google+ login, the discount coupon may not be generated due to an error on Google+ end. If you have liked our page and did not receive the discount please drop a line at liked-gp-page-no-discount@hyderabadibiryanis.com and our support team will send you a coupon ASAP.

I need delivery in the afternoon. Is it possible?
We deliver all our orders within 90 minutes of placing the order. Our online order system currently only accepts orders for delivery during the evening. If you have planned a party and have a bulk order we can deliver during the afternoon provided you let us know one day in advance.

I want to change an order?
Once you have placed an order and made payment for the same, it cannot be modified. If you wish to change an order please call our customer service number and notify the change & if possible we would make the same.

Can I gift using this website?
Yes. Simply change the delivery address during checkout.

Can I add a personalized note to my gifted order?
Kindly mail the contents of the note to gift@hyderabadibiryanis.com with the order id and our Support team will do the rest.

Can I pay online?
Yes we accept every payment method available on the planet (pun :P)

Can I pay using my credit/debit card?
Yes you can.

Can I pay in a currency other than INR?
Yes you can. We process all international payments through PayPal. Choose paypal when  you are ready with your order.










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